Welcome to Firesale! These Terms of Service ("Terms") govern your access to and use of Firesale, operated by Faceless Commerce LLC (dba Firesale), located at 1621 Central Avenue, Cheyenne, WY 82001. By using Firesale, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use Firesale.
1. Overview of Services
Firesale is an online and mobile platform that enables users to list, buy, and sell secondhand items locally and (in the future) via shipping. We use AI technology to streamline listings and match buyers with sellers. We provide tools for communication, payment deposits, and account management.
2. Account Eligibility
You must be at least 13 years old to use Firesale.
If you’re under 18, you must have a parent or legal guardian’s permission.
You agree to provide accurate, current, and complete information during account creation.
You’re responsible for maintaining the confidentiality of your account credentials.
3. Buying and Selling
A. Sellers
Must only list items they own and are legally allowed to sell.
Agree to represent items honestly and accurately.
Must fulfill transactions promptly and meet buyers as agreed.
May enable Auto Price Drop and set other listing preferences.
Agree to pay a 10% selling fee, automatically collected via buyer deposit.
B. Buyers
Pay a 10% deposit via Firesale to reserve an item.
Pay the remaining 90% directly to the seller upon pickup (unless otherwise stated).
Must inspect items before completing the transaction.
Covered by Purchase Protection if the item is not delivered, not as described, or if the seller fails to meet.
4. Communication
Firesale uses anonymous group email threads to allow secure buyer-seller communication. You may choose to share personal contact details at your own discretion.
Users must not:
Spam, harass, or abuse other users
Use communication to negotiate off-platform transactions
Share false, misleading, or harmful content
5. Prohibited Activities
You may not use Firesale to:
List prohibited items (see Prohibited Items Policy)
Violate any laws or third-party rights
Impersonate anyone else or create fake accounts
Interfere with platform operations or use bots/scrapers
Attempt to bypass fees or misrepresent pricing
6. User-Generated Content
When you upload videos, images, or descriptions to Firesale:
You retain ownership of your content
You grant Firesale a non-exclusive, royalty-free license to display, modify, and distribute your content for platform functionality (e.g., search, marketing, promotion)
7. Termination
Firesale may suspend or terminate your access at any time for violations of these Terms, community guidelines, or applicable laws. You may also delete your account at any time by contacting [email protected].
8. Limitation of Liability
Firesale is provided “as-is.” To the fullest extent permitted by law, Faceless Commerce LLC disclaims all warranties, express or implied, and is not liable for:
Transactions made outside of our platform
User-generated content or behavior
Losses from meeting buyers or sellers
Any indirect or consequential damages
9. Dispute Resolution
In the event of a dispute between users or between you and Firesale, please first contact [email protected] to resolve the issue informally. If unresolved, the matter may be settled through binding arbitration in Wyoming, under applicable state and federal law.
10. Changes to These Terms
We may update these Terms occasionally. If we make material changes, we will notify you in-app or via email. Your continued use of Firesale constitutes acceptance of the updated Terms.
11. Contact Information
For questions, concerns, or feedback, contact us at:
📧 [email protected]