Effective Date: 4/11/25
Faceless Commerce LLC (dba Firesale), located at 1621 Central Avenue, Cheyenne, WY 82001, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use Firesale’s services.
By using Firesale, you agree to the practices outlined in this policy.
1. Information We Collect
We collect information in a few different ways:
A. Information You Provide
Name, email address, phone number, and password when creating an account
Profile information (including photos, bio, Facebook-linked account)
Listings, videos, descriptions, and other seller-generated content
Messages and communication between users
Payment and transaction details via our payment partner (Stripe)
B. Information We Automatically Collect
Location data, including GPS coordinates when you record listings
Device info, such as browser type, IP address, and operating system
Usage data from how you browse and interact with Firesale
Media metadata from videos or images you upload
Analytics data from tools like Google Analytics, Mixpanel, and Clarity
Marketing data from pixels and tracking services
2. How We Use Your Information
We use your information to:
Operate, improve, and personalize the Firesale platform
Power our AI tools to generate listings automatically
Match listings to buyers based on location and preferences
Facilitate safe communication through anonymous email threads
Process payments and manage order history
Monitor for fraud, abuse, or suspicious activity
Provide customer support and troubleshoot issues
Send marketing and promotional emails (only if you opt in)
Analyze trends and user behavior to improve our service
3. Sharing of Information
We do not sell your personal information, but we do share certain data:
With service providers like Stripe (payment), Intercom (chat), and analytics platforms for functionality
With marketing partners (e.g., retargeting platforms) to deliver relevant ads — only for users who opt in
If legally required to comply with law enforcement, court orders, or legal obligations
If we believe disclosure is necessary to prevent harm, fraud, or protect Firesale’s users or business
4. Privacy for Minors
Firesale allows use by individuals under the age of 18 but encourages parental guidance and supervision. We do not knowingly collect personal information from children under 13. If we learn that we’ve collected data from a child under 13 without parental consent, we’ll delete it.
5. Data Security & Storage
We use modern encryption, firewalls, and best practices to protect your data. While no system is 100% secure, we work hard to keep your information safe.
We store your data as long as necessary to provide the service and comply with legal obligations. At this time, Firesale does not have a formal data deletion or retention request policy but follows industry-standard privacy protections.
6. Your Choices & Controls
You can:
Edit or delete your profile info at any time
Manage notification and email preferences
Opt out of marketing emails
Request account closure by contacting [email protected]
7. Contact Us
Questions or concerns? Reach us anytime at:
📧 [email protected]
8. Updates to This Policy
We may update this Privacy Policy as Firesale evolves. If we make material changes, we’ll notify you through the app or email. The latest version will always be posted here.