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How to message a seller

Messaging and communicating with the seller

Anthony Longo avatar
Written by Anthony Longo
Updated over 2 months ago

Once you purchase an item on Firesale, we’ll automatically connect you with the seller through a secure group email.

Firesale uses anonymous email forwarding, which means:

  • Both you and the seller will receive a shared email thread

  • You can reply back and forth just like a normal email

  • Your personal email addresses will stay private

This makes it easy and safe to coordinate pickup, dropoff, or any questions about the item — without sharing your personal info.

If you purchased multiple items from the same seller, we’ll group those into a single message to make communication simple.

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