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How to message a seller

Messaging and communicating with the seller

Written by Anthony Longo
Updated over 11 months ago

Once you purchase an item on Firesale, we’ll automatically connect you with the seller through a secure group email.

Firesale uses anonymous email forwarding, which means:

  • Both you and the seller will receive a shared email thread

  • You can reply back and forth just like a normal email

  • Your personal email addresses will stay private

This makes it easy and safe to coordinate pickup, dropoff, or any questions about the item — without sharing your personal info.

If you purchased multiple items from the same seller, we’ll group those into a single message to make communication simple.

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