Once you’ve purchased an item on Firesale, it’s time to pick it up or get it delivered — and we’re here to make that part smooth, safe, and simple.
📧 First: You’ll get a group email
As soon as you check out, we’ll send a secure group email to both you and the seller. This allows you to:
Coordinate pickup or drop-off
Ask any last-minute questions
Keep your real email address private
Our anonymous email system keeps your personal contact info safe while making communication easy — just reply to the email like normal, and we’ll handle the rest behind the scenes.
🧍♂️ If You’re Picking Up In Person:
Here are some tips for a safe, easy pickup:
✅ Meet in a public place whenever possible (e.g. coffee shop, parking lot, community center)
✅ Bring a friend if it makes you feel more comfortable
✅ Inspect the item before handing over payment (you’ll be paying the remaining 90% directly to the seller)
✅ Confirm the agreed-upon price and have the right payment method ready
✅ Be respectful of the seller’s time and location
🚫 Avoid meeting late at night, going inside someone’s home alone, or bringing large amounts of cash without a plan.
📦 If Shipping is Available:
While Firesale is primarily local-first, we’re rolling out shipping and delivery options soon through trusted partners like USPS, UPS, and FedEx.
If shipping is available for your purchase, we’ll show the estimated cost and delivery time at checkout
You’ll still get the group email to stay connected with the seller
Tracking info will be provided once the seller ships the item
Stay tuned — full nationwide shipping is coming soon!
In summary:
After you buy, we make it easy to communicate, coordinate, and complete the sale — all while protecting your privacy and ensuring a smooth handoff.
Still have questions about pickup, payments, or messaging? Reach out to support →