Got a question, issue, or just need a little help? We’re here for you!
Whether you’re buying, selling, managing a listing, or just getting started — Firesale’s support team is ready to help you every step of the way.
💬 Chat with us in real time
The fastest way to reach us is through our website or in-app chat messenger. Just:
Open the Firesale app or go to the website
Tap your profile or menu
Select Help / Support
Start a conversation with our support team
We’ll respond as quickly as possible, and you’ll be able to track replies right in the app.
📧 Prefer email?
No problem. You can also reach us at:
We typically respond within 24 hours (often much sooner!).
💛 Firesale Support is here to help with:
Questions about listings or orders
Issues with deposits or payments
Reporting suspicious activity or scams
Help with your account, profile, or settings
Feedback, suggestions, or feature requests